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Notes:
ThispolicyappliestoallThinkPadNotebookspurchasedon1January,2008orlater.
LenovowillnotprovidewarrantyreplacementiftheLCDiswithinspecicationsbecausewecannot
guaranteethatanyreplacementLCDwillhavezeropixeldefects.
OnepixelconsistsofR,G,Bsub-pixels.
Table5.LCD-relatedsymptoms
Symptomorerror
FRUoraction,insequence
Nobeep,power-onindicatoron,andablankLCDduring
POST.
Systemboard.
LCDbacklightnotworking.
LCDtoodark.
LCDbrightnesscannotbeadjusted.
LCDcontrastcannotbeadjusted.
1.ReseattheLCDconnectors.
2.LCDassembly.
3.Systemboard.
LCDscreenunreadable.
Charactersmissingpixels.
Screenabnormal.
Wrongcolordisplayed.
1.Seeimportantnotefor“LCD-relatedsymptoms.
2.ReseatallLCDconnectors.
3.LCDassembly.
4.Systemboard.
HorizontalorverticallinesdisplayedonLCD.LCDassembly.
Intermittentproblems
Intermittentsystemhangproblemscanbeduetoavarietyofcausesthathavenothingtodowithahardware
defect,suchascosmicradiation,electrostaticdischarge,orsoftwareerrors.FRUreplacementshouldbe
consideredonlywhenaproblemrecurs.
Whenanalyzinganintermittentproblem,dothefollowing:
1.Runthediagnostictestforthesystemboardinloopmodeatleast10times.
2.Ifnoerrorisdetected,donotreplaceanyFRUs.
3.Ifanyerrorisdetected,replacetheFRUshownbytheFRUcode.Rerunthetesttoverifythatno
moreerrorsexist.
Undeterminedproblems
Ifthediagnostictestsdidnotidentifytheadapterordevicethathasfailed,ifwrongdevicesareinstalled,
orifthesystemsimplyisnotoperating,followtheseprocedurestoisolatethefailingFRU(donotisolate
FRUsthathavenodefects).
Verifythatallattacheddevicesaresupportedbythecomputer.
Verifythatthepowersupplybeingusedatthetimeofthefailureisoperatingcorrectly.(See“Powersystem
checkout”onpage35
.)
1.Turnoffthecomputer.
2.VisuallycheckeachFRUfordamage.ReplaceanydamagedFRU.
3.Removeordisconnectallofthefollowingdevices:
a.Non-ThinkPaddevices
b.Printer,mouse,andotherexternaldevices
c.Batterypack
d.Harddiskdrive
e.Externaldiskettedriveoropticaldrive
f.Memorymodule
46HardwareMaintenanceManual
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