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10. Trouble-
shooting
10. Troubleshooting
Problems and Solutions
Line error (AM-400 only)
Problem Solution
LINE ERROR appears in
the display.
A line error occurs when your machine cannot
communicate correctly with the other fax machine.
The error is usually due to a problem on the phone
line.
Try the transaction again. If the error persists, check
the following:
• Check the connection. The cord from the TEL.
LINE socket to the wall socket should be no longer
than two metres.
• Make sure there are no modem devices sharing the
same telephone line.
• Check with the other party to make sure their fax
machine is functioning properly.
• Have your telephone line checked for line noise.
• Try connecting the machine to a different telephone
line.
• If the problem still occurs, your machine may need
service.
- AM-300/AM-400 1
- (EU Only) 3
- (U.K. Only) 6
- (Russian Only) 7
- Внимание! 7
- Introduction 8
- Scanning specifications 9
- General specifications 10
- Important safety information 11
- Trademark information 12
- Table of Contents 13
- 1 932 4 5 6 7 8 15
- 10 11 13 14 1512 16 18
- 32 4 5 6 7 18
- 1. Installation 20
- Installation 21
- Releasing the scanner 22
- Connecting the power cord 23
- 4 Select the dial mode: 25
- Cartridge 28
- ➊ and then the side cover ➋ 30
- Resetting the drum counter 31
- 4 Press repeatedly to exit 32
- Loading Paper 33
- 4 Replace the output tray 34
- Installing the Software 35
- Installing the software 36
- Sharpdesk online guide 41
- Removing the software 41
- 1. Installation 42
- 7. Click Finish 49
- 7. Click Browse 51
- 400 only) 53
- 7 Press 54
- 8 Press repeatedly to exit 54
- 8 Press to start the clock 56
- 9 Press repeatedly to exit 56
- General Machine Settings 57
- 1 Press (or ) and then 59
- 2. Copying 62
- Making a Copy 63
- If MEMORY IS FULL appears 65
- Enlarge/reduce 65
- CONTRAST CONTRAST 66
- Duplex Scan 67
- 3 Press to select ON 68
- DUPLEX SCAN 68
- Permanent Copy Settings 69
- Default copy contrast setting 71
- 2. Copying 72
- Other restrictions 73
- Loading the Document 73
- 100% A4 01 74
- ∗∗ COPY ∗∗ 74
- 5 Press 76
- Sending a Fax 77
- Using the REDIAL key 81
- If the memory becomes full 81
- 3. Sending 82
- 8 Press 83
- 1: SPEED DIAL 85
- FAX SETTING 85
- 1: NEW, 2: CHANGE 85
- 1: EDIT, 2: CLEAR 85
- 10 Press 86
- CONTRAST 87
- 1: YES, 2: NO 89
- 3 Press 3 times 90
- Display: 91
- The display briefly shows 91
- 5 Press 92
- 2 Press twice 95
- Destinations) 97
- Storing numbers in a Group 99
- Deleting a Group 100
- Timer Transmission 101
- 6 Press to select SET 102
- 9 Press 102
- Cancelling a timer job 104
- Selecting the Reception Mode 105
- Using FAX ONLY Mode 106
- Using EXT. TEL Mode 107
- 2 Press 108
- 3 Press 108
- 5 Press repeatedly to exit 108
- Being Polled (Memory Polling) 111
- 6. Printing 113
- Selecting Print Settings 114
- Page Setup tab 115
- Advanced tab 116
- 6. Printing 118
- 7. Scanning 120
- 7. Scanning 122
- XP/Me only) 124
- (Windows XP/Me only) 127
- 6. Click the Apply button 132
- SCAN : SC1 133
- ∗∗ SCAN ∗∗ 133
- 4 Press 134
- 1 Press and then or 139
- 4 Press once 139
- Telephone Number List 140
- Group List 140
- Setup List 140
- Timer List 140
- Help List 140
- Transaction Report 141
- 9. Maintenance 144
- Cleaning the document glass 145
- Cleaning the print rollers 146
- Cleaning the housing 146
- Maintenance 147
- Replacing the Toner Cartridge 148
- Replacing the Drum Cartridge 149
- Replacing the drum cartridge 150
- 10. Troubleshooting 152
- Problems and Solutions 153
- Copying problems 155
- General problems 156
- Messages and Signals 157
- Audible signals (AM-400 only) 159
- Clearing Paper Jams 160
- Clearing jammed paper 162
- ➋ in the 163
- ➊ (if you opened 163
- LASER PRODUCT 166
- LASER KLASSE 1 166
- SHARP CORPORATION 167
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