Sharp MX 2700N - Color Laser - All-in-One Instrukcja Obsługi Pobierz pdf (Strona 51)

4 Troubleshooting

D60700-07

4.12 Document is not printed

 Is the print queue paused?

 Is the printer powered on and connected?

 Is the printer online?

 Is intervention required? Check for: 1) wrong paper size, 2) manual

feed, 3) out of paper, 4) paper jam or 5) toner low.

4.13 At the printer: Printer is not available

The SafeCom Color Front-end displays: “Printer is not available. Please try

later”. Check the following:

 Is the printer powered on and ready?

 Are the cables connected (2.2)?

 Does the printer’s IP address match the one defined in the SafeCom

Controller?

It could also be because either the printer or the network is running at 10

Mbps. The SafeCom Controller can operate at 10 or 100 Mbps. The SafeCom

Controller will by default sense and decide the speed (100 Mbps, unless the

number of ports using 10 Mbps are in majority). The LAN speed can be set

explicitly via a web browser.

4.14 Copy jobs are not tracked

Please check the following:

 On the SafeCom Controller’s Printer web page (2.7.4) Copy Enabled is

YES.

 In SafeCom Administrator Tracking is checked on the License tab in the

Device properties dialog.

 In SafeCom Administrator cost control is set to Tracking or Pay on the

Settings tab in the User properties dialog.

4.15 Device web interface: Displayed incorrectly or

settings not saved

Your web browser must allow use of JavaScript (Active Scripting). The steps

below apply to Internet Explorer.

1. Start Internet Explorer.

2. On the Tools menu click Internet Options…

3. Click on the Security tab in the Internet Options dialog.

4. Click on Custom Level… to open the Security Settings dialog.

5. Scroll down to Scripting, Active scripting and click Enable.

6. Click OK.

7. Click OK.

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Sharp MX 2700N - Color Laser - All-in-One Instrukcja Obsługi Strona 51